Privacy Policy
Introduction
At “Grand Bazaar,” we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our mobile application. By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
- Definition: Data that is used to identify a specific person, such as name, email address, physical address, and phone number.
- Example: This data is collected when you create an account, make a purchase, or contact us.
- Additional Details: It may also include payment information, such as card details and billing address.
1.2 Non-Personal Information
- Definition: Data that does not directly identify an individual, such as device type, IP address, and browsing history.
- Example: The website logs pages visited by users to understand behavior and improve services.
1.3 Cookies
- Purpose: Cookies are used to track user preferences and enhance the browsing experience.
- Details: Users can control cookies through their browser settings. Please note that disabling cookies may affect your user experience.
2. How We Use the Information
We use the collected information for the following purposes:
- Provide Services: To process orders, manage accounts, and deliver the services you request.
- Communications: To send promotional offers, updates about our services, and respond to your inquiries.
- Improvements: To enhance services, the website, and user experience based on feedback and behavior.
- Legal Compliance: To ensure compliance with local laws, regulations, and legal obligations.
3. Sharing of Data
3.1 Service Providers
- Definition: We may share your information with trusted third-party service providers who assist us in operating our website and providing services, such as payment processors, shipping companies, and data hosting services.
3.2 Legal Obligations
- Purpose: We may share your data if required by law, such as in response to a legal request, government inquiry, or to comply with other legal processes.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. After that, your data will be securely deleted or anonymized.
5. Cookies
- Use: Cookies are used to enhance the user experience, improve the website, and understand user behavior.
- Control: Users can modify cookie settings or refer to our Cookie Policy for more details on how we use cookies.
6. Your Rights as a User
As a user, you have the following rights concerning your personal data:
- Access: You can request to know what data we hold about you.
- Correction: You can correct any inaccuracies in your personal data.
- Deletion: You can request the deletion of your data from our records.
- Opt-Out: You can opt-out of receiving promotional communications at any time.
If you wish to exercise any of these rights, please contact us using the contact details below.
7. Security
- Measures: We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
- Disclaimer: While we implement all reasonable measures to secure your data, please be aware that no online method of transmission or electronic storage is 100% secure.
8. International Data Transfers
If we transfer your personal data outside of your home country, we will ensure that appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
9. Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on this page with the “Last Updated” date. We recommend reviewing this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Email: info@grandbazaruae.com
- Phone: +971 56 434 0647